HiloIntelligencePrivacy policy
Last updated: October 14, 2026
This policy explains what information HiloIntelligence processes when you use it, including its add-ins for Microsoft 365 and its add-ons for Google Workspace, and why. HiloIntelligence is operated for your organization, which is accountable for how it is set up and used.
Information processed
Your account details (name, email address and sign-in identifiers); the content you work on with HiloIntelligence, such as your questions, the answers, and the document, spreadsheet, presentation or email open while you use an add-in or add-on; and the technical records needed to run and protect the service, such as settings, usage and logs.
How it is used
To provide the features you use, apply your organization’s settings and budgets, keep the service secure and solve problems. Your content is not used for advertising and is never sold.
Add-ins and add-ons
In Microsoft 365 and Google Workspace, HiloIntelligence works on the file or email you have open while you use it, and changes it only through actions you can review and undo. Other files, mailboxes or calendars are reached only through connections you or your organization set up, within their permissions.
AI processing
Your requests and the content needed to answer them are sent to the AI models your organization has enabled, to produce the answers. Your organization chooses which models are available.
Google user data
Information received from Google APIs is used only to provide the features you use in HiloIntelligence. Its use and transfer adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Sharing
Information is shared only with the service providers needed to run HiloIntelligence, such as hosting and AI model providers, under your organization’s agreements, or when the law requires it.
Retention
Information is kept as long as your organization’s settings and policies require, then deleted. Your organization can delete accounts and their content.
Security
Connections are encrypted, access is limited to authorized people and systems, and administrative actions are recorded in an audit log.
Your choices and rights
To see, correct or delete your information, or for any privacy question, contact your organization’s administrator, who manages your account and can act on your request. You can also visit the support page.